Refund Policy

At Giftiyo, we are committed to offering high-quality products and services through our digital gift voucher marketplace. We understand the importance of providing clear guidelines for our customers regarding refunds. Please note that our policy does not allow for refunds under any circumstances. By making a purchase on our platform, you agree to abide by this refund policy.
Gifityo operates with a strict no-refund policy. Once a purchase is made for a digital gift voucher, it is considered final and non-refundable.
When you purchase a digital gift voucher from our platform, you acknowledge and agree to the following terms:
- All sales are final.
- No refunds, exchanges, or cancellations will be provided for any reason.
- Any dissatisfaction or issues related to the use or redemption of the gift voucher should be directed to our customer support team, who will assist you within the limits of our policy.
Please carefully review the terms and conditions associated with each gift voucher before making a purchase. Once a gift voucher is redeemed, it is subject to the terms and policies of the issuing merchant or business. Gifityo is not responsible for any issues arising from the redemption or use of gift vouchers.
While we do not offer refunds, our customer support team is available to assist you with any inquiries or issues you may have regarding your purchase. If you encounter any difficulties with the gift voucher redemption process or have questions about our platform, please contact us at +91 88305 50653
If you believe that there has been an unauthorised or fraudulent charge on your account, please contact our customer support team immediately. We will investigate the matter and take appropriate actions to address any unauthorised charges.
Giftiyo reserves the right to modify or update this refund policy at any time. Customers will be notified of any changes through our website or other relevant communication channels. We appreciate your understanding of our no-refund policy as it allows us to continue offering high-quality products and services.