Q: How can I check my gift voucher balance and history?
Q: How long is my gift voucher valid for?
Q: What if I lose my gift voucher code or it gets stolen?
Q: Can I return or exchange my gift voucher?
Q: Can I transfer my gift voucher to someone else?
Q: What if I face any issue during redeem of voucher at shop?
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Need help purchasing at Giftiyo?
Q: How can I buy a gift voucher?
A: You can buy a gift voucher online using our secure payment system. You can choose the amount, provide receiver details, and the personalization options (message and photo). Voucher details will be sent to receiver and you can see details in dashboard (Purchased Vouchers).
Need help purchasing at Giftiyo?
Q: How can I redeem a gift voucher?
A: You can redeem gift voucher at registered brand’s shop using manual selection or QR scanner option. You can redeem your generic (MyChoice) gift voucher at any of the registered brand with Giftiyo. For brand specific voucher, you can redeem at any available brand location (Brands → About US) . You can use your gift voucher in full or in part, depending on the amount of your purchase. If purchase amount is more than coupon amount then you have to pay the remaining amount separately at the shop.
Need help purchasing at Giftiyo?
Q: How can I check my gift voucher balance and history?
A: You can check your gift voucher balance and history online at any time. Simply log in to your account and access your dashboard. You can see how much you have left on your gift voucher and where you have used it.
Need help purchasing at Giftiyo?
Q: How long is my gift voucher valid for?
A: Your gift voucher is valid for 12 months from the date of purchase. You can use it anytime within this period at any registered shop of your choice.
Need help purchasing at Giftiyo?
Q: What if I lose my gift voucher code or it gets stolen?
A: A: Since this is digital voucher and you can only access using login on Giftiyo platform. Please contact us as soon as possible in case of any issues. We are not responsible for any unauthorized use of your gift voucher using your account login.
Need help purchasing at Giftiyo?
Q: Can I return or exchange my gift voucher?
A: No, once you buy a gift voucher, you cannot return or exchange it as of now. However, you can use it at any shop of your choice, so you have plenty of options to find something you like.
Need help purchasing at Giftiyo?
Q: Can I transfer my gift voucher to someone else?
A: No, you can not transfer your gift voucher to someone else as of now.
Need help purchasing at Giftiyo?
Q: What if I face any issue during redeem of voucher at shop?
A: Our vendors will guide you at shop in case of any issue. Also reach out to us via email or call mentioned in Contact US section.
Welcome to Giftiyo, your ultimate destination for hassle-free and limitless gifting possibilities. We are here to revolutionize the way you share joy and spread happiness with our innovative gift coupon platform. Whether you're celebrating a Birthday, Anniversary, Diwali, we have the perfect solution to make your loved ones feel truly valued and appreciated.